Experience The WOW! Factor

Our support plans are designed to WOW you

Gensym is committed to offering support that “WOWs” our customers, no matter how big or small they are and no matter what Gensym product they are using.

For those customers looking to get the most mileage out of their solutions, we recommend WOW! Platinum Support. This level of preventive, personal and “always on” support offers concierge-level service, combined with product support that other companies only offer through more expensive professional services.

WOW! Platinum Support

Not just Support – WOW Support. See how we’ve created enhanced service packages that enable you to maximize the value you get from your Gensym software.

Maximize Your Savings

Lock into savings with a 3 or 5 year WOW Support Bundle. It will WOW your wallet!

Get the Platinum Advantage

Experience our highest level of support. Preventative, Personal, and Always On.